Action - Mediation

From Scratchpad

	Free Repair Campaign            v for Apple 17inch PowerBooks
	More About Us / Contact Us Campaign Discussions Your Contributions Apple's Censorship & Censure Diagnosis Correlation Apple's Position Consumer Rights Infringement Apple's Repairs: Willing & Forced Influencing Apple's Decision Dell's Repair Program ACTION - For All ACTION+: Apple Execs ACTION+: Mediation ACTION+: DIGG This! ACTION+: Publicity Campaign ACTION+: Publicity Contacts Publicity Successes Campaign Resources Campaign Mascot Acknowledgements
	Recent changes All pages Editing tutorial

ACTION: Pursue a course towards mediation or arbitration Online: via the Better Business Bureau In the UK: via Alternative Dispute Resolution In you local nation state: track down an equivalent local mediation/arbitration route and try it out

A less adversarial approach to dispute resolution than a Class Action Suit is third-party mediation or arbitration. On Vincenzo Acinapura’s powerbook17lines.blogspot.com blog, Kay said...

The complaint section of the Better Business Bureau:

http://complaint.bbb.org/

04 December 2006 05:43:00 PST

And from the Better Business Bureau's website:

The BBB's goal is to successfully resolve complaints involving buyers and sellers in a fair and timely fashion. [...]

Historically, over 70% of complaints through the BBB are resolved.

In some cases, BBB mediation may be offered to assist in resolution.

source

Meanwhile, over on the UK government's ConsumerDirect website:

Alternative Dispute Resolution (ADR)

If you wish to resolve a serious dispute without going to court, you may solve your problem using an Alternative Dispute Resolution (ADR) scheme. ADR is a term used for methods of sorting out complaints and legal problems without going to court.

However, ADR should always be your last resort. If you have a problem with goods or services, you should try to negotiate with the trader or supplier first, keeping a record of all conversations and correspondence.

source

QUESTIONS: Has anyone pursued the Better Business Bureau's online mediation/arbitration service? Has anyone in the UK pursued any of the Alternative Dispute Resolution procedures? Has anyone else pursued a local mediation/arbitration service? If so, please share your info, on this page, via editing