Fandom

Scratchpad

BMP LOOKING UP A HIGHER OR LOWER LEVEL CIRCUIT

216,210pages on
this wiki
Add New Page
Discuss this page0 Share

Ad blocker interference detected!


Wikia is a free-to-use site that makes money from advertising. We have a modified experience for viewers using ad blockers

Wikia is not accessible if you’ve made further modifications. Remove the custom ad blocker rule(s) and the page will load as expected.

HOW TO LOOK UP A HIGHER OR LOWER LEVEL CIRCUIT THROUGH BMP2

Effective Date: Immediately

Purpose: The purpose of this document is to define provide a method for the Affiliate Maintenance team to identify higher and lower level circuits in BMP

Roles / Responsibilities: This process is recommended for use in identifying higher or lower level circuits to assist in troubleshooting when AT&T informs the Affiliate Maintenance team that a trouble is related to a higher or lower level facility.

In the example I am using I am looking at lower level T1 circuit but this same process can be used to determine what higher level circuit a lower level circuit rides.

1) From your ticket Menu bar under Applications select CSD.

File:BMP LOOKING UP A HIGHER OR LOWER LEVEL CIRCUIT 01.png

2) Click on Search.

File:BMP LOOKING UP A HIGHER OR LOWER LEVEL CIRCUIT 02.png
3) Click on Continue.
File:BMP LOOKING UP A HIGHER OR LOWER LEVEL CIRCUIT 03.png

4) Click on Circuit Trace.

File:BMP LOOKING UP A HIGHER OR LOWER LEVEL CIRCUIT 04.png

5) Click on Facility Open and then click OK.

File:BMP LOOKING UP A HIGHER OR LOWER LEVEL CIRCUIT 05.png

6) Click on Search.

File:BMP LOOKING UP A HIGHER OR LOWER LEVEL CIRCUIT 06.png

7) Click on All Higher Facilities to find higher level circuits that this circuit rides on or select All Lower Facilities for lower level circuits that ride this circuit.

File:BMP LOOKING UP A HIGHER OR LOWER LEVEL CIRCUIT 07.png

8) This example shows all of the T1 circuits that ride this T3.

File:BMP LOOKING UP A HIGHER OR LOWER LEVEL CIRCUIT 08.png

9) If you wish to get more information on a particular T1 you can select that circuit by clicking on it and click on the Facility Open button.

File:BMP LOOKING UP A HIGHER OR LOWER LEVEL CIRCUIT 09.png

10) In the "Operation will perform a new search" box click ok.

File:BMP LOOKING UP A HIGHER OR LOWER LEVEL CIRCUIT 10.png

11) In the next box showing the T1 ID click on Search.

File:BMP LOOKING UP A HIGHER OR LOWER LEVEL CIRCUIT 11.png

You can continue to search on higher or lower facilities in this manner to help a customer find a T1 on a higher level circuit or to find a higher level circuit when a work center asks you to open a ticket on a higher level circuit.

Author: Katherine Limehouse

Source: BMP and Matt Klatkiewicz

Created Date: 02/28/08

Revised Date/Summary:

Audit Date:

Also on Fandom

Random wikia