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- Who: Employees assigned to this task
- What: Make sure that the Fax provider has received the Fax
- When: Several Times a Day
- Especially, but not exclusively, when you know or suspect that a PO has been created that matches the criteria.
- Why: The Fax Provider and/or Netsuite make mistakes
- We need to catch those mistakes
- Go to the FAX: Unconfirmed Search
- Lists > Search > Saved Searches
- Make sure that the Type Filter is set to Transaction
- Make sure that the Use Filter is set to All
- Click on FAX: Unconfirmed Results
- The results list that are unconfirmed
- Faxes that are older than one hour must be resent