Facilitation at the Edge
Tricia Lustig from Lasa Development UK Ltd. Placeholder
Recent Research on e-Facilitation
Uwe Weissflog & John Symons
A good facilitator is like a conductor: -
The conductor endeavours to maintain a melodious performance in which the contributions of the various instruments are co-ordinated while:
The orchestra members are having various personal difficulties Administrators are moving equipment Alternating heat & cold are creating audience and instrument problems The sponsor of the performance is insisting on irrational changes in the programme
Actually – it could be more like co-ordinating a jazz band
Preventing & Dealing with Conflict
Jamie Reed & Monica Hanaway from Corporate Harmony
Managing conflict can be a creative vehicle for change
Need to determine fixed and flexible boundaries
Early intervention (training, coaching, mentoring) helps avoid Full mediation , either internally (intra-organisation) or externally (inter-organisation)
Solutions Focus Groups Sessions
O utcome - miracle question "If you came in tomorrow and a mircle had happened - how would you know?"
S caling 0 - 10
K now-how - "What works here?"
A ffirm & Action - "What do you need to do?"
R eview - "What's better"
Starting not stopping
Action Learning in the NHS
Mike Pedler Placeholder
Further Discussion Topics
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Suggestions for Future Topics
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The pauses between the notes - that is where art resides — Artur Schnabel
- Deep Dive
- Use of Symbols & Symbolism in Facilitation e.g. standing up or sitting with the group, colour, developing a solution from the back towards the front of a room etc.
- Open Space Technology with particular reference to Open Space fishbowl
List useful external links here
List paper documents here
Space for ongoing discussions between face to face events