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Logic Model (1)

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Simplified Logic Model for the Official Languages at NRCan

With Emphasis on the Official Language Champions and Working Group

(DRAFT Feb 15, 2008)

Value NRCan demonstrates leadership and commitment to the Official Languages.
Management and staff at all levels share the responsibility for respecting the official language rights of colleagues, clients and the public.
Vision NRCan’s working culture embraces Canada’s linguistic duality.
Measures Client Surveys;
Interviews;
# Complaints & Compliments
Official Test results;
Progress in In-House Courses;
Interviews with Employees and Managers
PeopleSoft Questionnaires;
Interviews;
Surveys;
Focus Groups
Performance Indicators Client satisfaction with provision of services in both official languages

Extent of usage of both official languages in NRCan offices %s of anglophone, francophone and allophones of employees by classification and level;
Comparison to %s in general population
Number of participants
Satisfaction of participants
Outcomes NRCan clients receive services in the Official Language of their choice. NRCan employees are comfortable using the Official language of their choice at work. NRCan employees have fair opportunities to gain, improve and retain their second Official Language.
Outputs Staffing Actions
Training Opportunities
Decisions
Staffing Actions
Training Opportunities
Decisions
Staffing Actions
Training Opportunities
Decisions
Semaine de la francoponie; Workshops and Work Tools;
Our Daily Work;
Networking Activities
Current Activities Staffing;
Training;
Managing
Staffing;
Training;
Managing
Staffing;
Training;
Managing
Official Languages Action Plan
Possible Reporting An annual report to the DM prepared by the Working Group to illustrate developments at NRCan across all four sections of the OL Act.  ???
Current Reporting Annual Information provided to the Public Service Agency Annual Information provided to the Public Service Agency Annual Information provided to the Public Service Agency ----
Primary Monitoring Responsibility HR; PSA; COL??? HR; PSA; COL??? HR; PSA; COL??? Official Languages Champions and Official Languages Working Group
Direct Responsibilities DM and Management DM and Management DM and Management Official Languages Champions and Official Languages Working Group
Application to NRCan NRCan serves clients in the official language of their choice (?where there is significant demand) Both English and French are languages of work in NRCan’s offices located in the NCR, Fredericton; Montréal; Sherbrooke; Sudbury and Sault Ste-Marie English and French speaking Canadians, without regard to their ethnic origin or first language learned, have equal opportunities to obtain employment and advancement at NRCan. The composition of the work force reflects the presence of both language groups in the general population. NRCan makes appropriate efforts to enhance the vitality of official language minority communities (anglohpones in Québec and
Francophones outside Québec) and foster the full recognition and use of both English and French in society.
Sections of the Official Languages Act

PARTIE IV : Communications avec le public et prestation des service

partie v : Langue de travail

partie vi : Participation des canadiens d’expression française et d’expression anglaise

partie vii : Promotion du français et de l’anglais

Annual report; Dashboard; Illean 996-8531; Agence ; PIC – Peoplesoft; Michelle Cole 992-4067; Karen Bouchee 995-2946 PeopleSoft

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