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Simplified Logic Model for the Official Languages at NRCan
With Emphasis on the Official Language Champions and Working Group
(DRAFT Feb 15, 2008)
|Value||NRCan demonstrates leadership and commitment to the Official Languages.|
Management and staff at all levels share the responsibility for respecting the official language rights of colleagues, clients and the public.
|Vision||NRCan’s working culture embraces Canada’s linguistic duality.|
# Complaints & Compliments
|Official Test results;|
Progress in In-House Courses;
Interviews with Employees and Managers
|Performance Indicators||Client satisfaction with provision of services in both official languages||Extent of usage of both official languages in NRCan offices||%s of anglophone, francophone and allophones of employees by classification and level;|
Comparison to %s in general population
|Number of participants|
Satisfaction of participants
|Outcomes||NRCan clients receive services in the Official Language of their choice.||NRCan employees are comfortable using the Official language of their choice at work.||NRCan employees have fair opportunities to gain, improve and retain their second Official Language.|
|Semaine de la francoponie; Workshops and Work Tools;|
Our Daily Work;
|Official Languages Action Plan|
|Possible Reporting||An annual report to the DM prepared by the Working Group to illustrate developments at NRCan across all four sections of the OL Act. ???|
|Current Reporting||Annual Information provided to the Public Service Agency||Annual Information provided to the Public Service Agency||Annual Information provided to the Public Service Agency||----|
|Primary Monitoring Responsibility||HR; PSA; COL???||HR; PSA; COL???||HR; PSA; COL???||Official Languages Champions and Official Languages Working Group|
|Direct Responsibilities||DM and Management||DM and Management||DM and Management||Official Languages Champions and Official Languages Working Group|
|Application to NRCan||NRCan serves clients in the official language of their choice (?where there is significant demand)||Both English and French are languages of work in NRCan’s offices located in the NCR, Fredericton; Montréal; Sherbrooke; Sudbury and Sault Ste-Marie||English and French speaking Canadians, without regard to their ethnic origin or first language learned, have equal opportunities to obtain employment and advancement at NRCan. The composition of the work force reflects the presence of both language groups in the general population.||NRCan makes appropriate efforts to enhance the vitality of official language minority communities (anglohpones in Québec and|
Francophones outside Québec) and foster the full recognition and use of both English and French in society.
|Sections of the Official Languages Act||
PARTIE IV : Communications avec le public et prestation des service
partie v : Langue de travail
partie vi : Participation des canadiens d’expression française et d’expression anglaise
partie vii : Promotion du français et de l’anglais
Annual report; Dashboard; Illean 996-8531; Agence ; PIC – Peoplesoft; Michelle Cole 992-4067; Karen Bouchee 995-2946 PeopleSoft