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Omni CRS

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Central Reservation System (CRS) is a proprietary database structure that stores centralized inventory and rate information for all hotels. It has been under active development since 1987 and has lived on many generations of IBM hardware and in many versions of Informix RDBMS. Over the years different generations of software frameworks have manipulated CRS, between 150,000 and 250,000 lines of source code total.

Interfaces

CRS has many interfaces.

Customers

  • Pegasus USW: GDSs, 130 ADS websites
  • Perseus: www.omnihotels.com booking engine, Select Guest guest interface
  • Public OTA XML interface
    • Expedia (OTA XML 2003B)

OmniRez (Omni Central Reservations)

  • Omni GRS - Call center agents use GRS to create/manipulate reservations
  • Proprietary stats/reports engine (MS Reporting Services)
  • ... dozens more ... see services list

Corporate office

  • Oracle Financials, Kronos, Ultipro, ...?

Hotels

  • 34 hotels across North America (SoftBrands epitome PMS)
  • Omni GRS - Front desk agents use GRS to create/manipulate reservations

3rd parties

  • ... see services list

Services

A rough, incomplete list of proprietary services developed and supported in CRS. --Jhannah 16:09, 18 May 2007 (UTC)

grep service services.xml | grep active | perl -nle '/id="(.*?)".*name="(.*?)"/; print "* $1 $2"'
  • 1 Global Reservation System (GRS)
  • 2 Oracle: Reports archive
  • 3 Oracle: PMS extract
  • 4 Oracle: Supplier upload
  • 5 Oracle: Kronos upload
  • 6 Oracle: Ultipro upload
  • 7 Oracle: Chart of Accounts
  • 8 Aspect datapull
  • 9 Career Management System (CMS)
  • 10 Elmer
  • 11 phpBB
  • 12 Uniform
  • 14 Request Tracker (RT)
  • 15 CRS Reservation Archive CD/DVD Burn
  • 16 E-Talk
  • 17 BridgeTrak
  • 18 VB.NET: ACSAMonitor
  • 19 VB.NET: ACSA_ques
  • 20 VB.NET: AbbrevEditor
  • 21 VB.NET: AccountBuilder
  • 22 VB.NET: Aspect
  • 23 VB.NET: AspectInterface
  • 24 VB.NET: BedType
  • 25 VB.NET: ChannelRates
  • 26 VB.NET: CharmExtractSchedule
  • 27 VB.NET: CharmHammer
  • 28 VB.NET: EOM
  • 29 VB.NET: GDSLogin
  • 30 VB.NET: GroupMaintenance
  • 31 VB.NET: GuaranteeCodes
  • 32 VB.NET: GuaranteeMaintenance
  • 33 VB.NET: Inventory Maintenance
  • 34 VB.NET: Location_xref
  • 35 VB.NET: Marquee
  • 36 VB.NET: MasterRoomTypes
  • 37 VB.NET: MenuApps
  • 38 VB.NET: MenuStructure
  • 39 VB.NET: OmniMenu
  • 40 VB.NET: OmniMenu_Installer
  • 41 VB.NET: OmniRezAllow
  • 42 VB.NET: OmnilinkWeb
  • 43 VB.NET: PropertyInfo
  • 44 VB.NET: QuickPages
  • 45 VB.NET: RateAbbrv
  • 46 VB.NET: RateAbbrvCleanup
  • 47 VB.NET: RateGroupMaint
  • 48 VB.NET: RateMaintenance
  • 49 VB.NET: RateUpdateErrors
  • 50 VB.NET: Rate_Category
  • 51 VB.NET: RoomCategory
  • 52 VB.NET: RoomMaintenance
  • 53 VB.NET: SeamlessRooms
  • 54 VB.NET: SeamlessText
  • 55 VB.NET: Security
  • 56 VB.NET: Smoking
  • 57 VB.NET: TimeZone
  • 58 VB.NET: gds_pid
  • 59 Perseus: Select Guest: guest interface
  • 60 Perseus: Select Guest: admin interface
  • 61 Perseus: Omni Hotels
  • 62 Perseus: Allegiance Hospitality
  • 63 Select Guest: Allocator
  • 64 Select Guest: Partner Deliver/Receive
  • 65 USW: Pegasus UltraSelect / UltraSwitch
  • 65.1 USW: Pegasus Session Control viewer
  • 65.2 USW: Pegasus log puller Backend
  • 65.3 USW: Pegasus log puller Web Module
  • 66 CRS <=> PMS Interfaces
  • 66.1 CRS <=> PMS Reservation
  • 66.2 CRS <=> PMS Group
  • 66.3 CRS <=> PMS Inventory
  • 67 OTA XML: Expedia
  • 69 SITA
  • 70 Group Rooming List (GRL)
  • 71 Guest Mailer
  • 71.1 Guest Mailer - Confirmations
  • 71.2 Guest Mailer - Credit Card Authorization Forms
  • 71.3 Guest Mailer - FG Enrollment
  • 73 Procurement Bay
  • 74 Web waitlist entry
  • 75 Web waitlist report
  • 75 Libica Excel report
  • 76 Event Notify processing
  • 77 HRMS
  • 77.1 HRMS puller - hrms_move_reco.pl
  • 77.2 HRMS updater - hrms_rec.4gl
  • 77.3 HRMS extracts (AKA move_it2.pl)
  • 78 Folio
  • 78.1 Folio - Amex
  • 78.2 Folio - Mastercard
  • 78.3 Folio - Visa
  • 78.4 Folio - IBM
  • 78.5 Folio - Intrasight
  • 79 Intrasight
  • 79.1 Intrasight - NCOA
  • 79.2 Intrasight - CRS Reservation dump
  • 80.1 Gatherer - Arrival
  • 80.2 Gatherer - Booking
  • 80.3 Gatherer - AGP

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